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Previous Incidents

[Complete] MySQL Upgrade

This was a planned incident.
  • Hydrogen
Mon, 17 Jun 2019
14:21:18 UTC

We're updating the MySQL Database version from 10.0 to 10.2 on Monday 24th June 2019 between 6:00am and 9:00am and anticipate the upgrade should take around 2 hours to complete.

During the upgrade time window we do expect some brief periods of disruption while the MySQL binaries and other dependencies are updated. We understand and appreciate disruption to your service is not ideal, however the upgrade is needed to install some security updates and optimisation.

  • Scheduled for Mon, 24 Jun 2019 06:00 UTC
  • Expected to take 3 hours
Mon, 24 Jun 2019
06:00:02 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

06:22:22 UTC

MySQL will shortly be stopped while final offline backups are synchronised, and the installation is prepared for upgrade.

07:10:14 UTC

MySQL binaries are in the process of being upgraded - Management binaries will start upgrading shortly - and disruption will occur while a restart is carried out on Hydrogen.

07:43:32 UTC

The upgrade is now complete - thank you for your patience.

No further notices from the past 7 days.